Shipping policy
Shipping Policy
At The Fable & Forge, we carefully process each order so your pieces arrive safely and as quickly as possible.
Where We Ship
We currently ship within the contiguous United States only.
At this time, we do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, or international destinations.
Processing Times
Orders are typically processed within 2–5 business days before shipment.
Business days are Monday through Friday, excluding U.S. holidays.
Estimated Delivery
Most orders are expected to arrive within approximately 7–12 business days after your order is placed.
Delivery estimates are not guaranteed and may occasionally be affected by carrier delays, severe weather, holidays, high order volumes, or other circumstances outside our control.
Shipping Rates
Any applicable shipping charges will be displayed at checkout before your order is completed.
Tracking Your Order
Once tracking information becomes available, it will be sent to the email address provided during checkout.
Please allow some time for tracking information to become active after your order has shipped.
Orders Arriving in Multiple Packages
If your order contains multiple products, items may occasionally be shipped separately and arrive on different days.
You will not be charged additional shipping fees because an order is divided into multiple shipments.
Furniture & Oversized Items
Larger furniture and oversized items may require additional handling or delivery time. Please review the estimated delivery information shown on the product page and at checkout when applicable.
Shipping Address Changes
Please review your shipping address carefully before completing your order.
If you notice an error, contact us at [YOUR SUPPORT EMAIL] as soon as possible. We will make every effort to update the address, but changes cannot be guaranteed once an order has entered fulfillment.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us at [YOUR SUPPORT EMAIL] with your order number.
We will review the tracking information and work with the carrier or fulfillment partner to help resolve the issue.
Damaged Deliveries
If your order arrives damaged, please contact us as soon as possible and include your order number along with clear photographs of the product and packaging.
Please refer to our Return & Refund Policy for additional information regarding damaged, defective, or incorrect items.
Questions About Your Shipment?
The Fable & Forge
Email: info@thefableandforge.com